JM Editorial Team · World Sleep Almanac · Updated April 29, 2026 · 6 min read · Buying Guides
Saatva White Glove Delivery 2026: What It Includes & How It Works
Every Saatva mattress comes with free White Glove Delivery — one of the most significant differentiators from competitors. Here’s exactly what’s included, how to schedule it, and what to expect on delivery day.
Current Offer: Saatva is running up to $600 off select mattresses. Check current pricing →
What Saatva White Glove Delivery Includes
| Service | Included? | Notes |
|---|---|---|
| In-home setup | Yes (free) | Unbox, set up in your room of choice |
| Old mattress removal | Yes (free) | Remove and dispose of existing mattress |
| Old box spring removal | Yes (free) | Remove box spring if present |
| Room of choice | Yes | Not just doorstep — any room in the home |
| Stairs | Yes (free) | No additional charge for stairs or upper floors |
| Narrow hallways | Yes (free) | Delivery team trained for tight spaces |
| Foundation assembly | Yes (if ordered) | Saatva foundation assembled and set up |
| Debris removal | Yes | They take all packaging materials with them |
How to Schedule Saatva Delivery
- Order online: Select your mattress and confirm order
- Receive scheduling call: Saatva contacts you within 1–2 business days to schedule delivery (or you can schedule online)
- Choose a 4-hour window: Morning or afternoon delivery windows
- Prepare the room: Clear path to bedroom; no preparation needed for old mattress
- Delivery day: 2-person team arrives, sets up mattress, removes old one
Delivery Timeline
| Step | Timeline |
|---|---|
| Order placed | Day 0 |
| Scheduling contact | 1–2 business days |
| Delivery window | 5–10 business days after order (varies by location) |
| Setup time | 30–45 minutes in-home |
| Old mattress removed | Same day as delivery |
White Glove vs Competitors’ Box Delivery
| Aspect | Saatva White Glove | Competitor Box Delivery |
|---|---|---|
| Setup | Done by delivery team | You do it yourself |
| Old mattress | Removed free | Your problem |
| Room placement | Any room in home | Typically doorstep or first room |
| Compression | Not compressed (arrives flat) | Rolled in box (needs 48h to expand) |
| Stairs | Included | Often limited or extra charge |
| Team size | 2-person professional team | Single courier |
| Cost | Free | Free (but costs you time and effort) |
Frequently Asked Questions
Does Saatva charge for White Glove Delivery?
No — White Glove Delivery is included at no extra charge on all Saatva mattress orders. It covers in-home setup, room of choice placement, and free old mattress removal.
Can Saatva deliver to upper floors or through narrow hallways?
Yes — the delivery team handles stairs and narrow hallways at no extra charge. For extremely tight spaces, it’s worth calling ahead so the team knows to bring the right equipment.
How long does Saatva delivery take?
Typically 5–10 business days after order, depending on your location. Urban areas are often faster; rural areas may take slightly longer.
What if I don’t have an old mattress to remove?
Old mattress removal is optional — if you don’t have one, just let the team know on delivery day. They’ll set up the new mattress and take any packaging.