The Serta iComfortPro Level Two is the mid-tier model in Serta’s iComfortPro all-foam line, positioned above Level 1 and below Level 3. According to the official specifications, it is a 13-inch, all-foam mattress built around a 5 ZoneResponse Design, up to 5 inches of professional-grade Talalay latex foam, and a cooling system anchored by CoolFeel Pro Fabric. The listed price on Serta’s product page is $2,299.00, while the brand’s comparison chart states Level 2 starts at $2,099. Check the current price on the official site before you buy, because size and firmness selection change the total.
This review is part of our guide to the best memory foam mattresses, where the strongest models are compared side by side.
Our pick
Saatva Classicthe alternative if you want a coil build, three comfort levels, and a longer trial
- 365-night home trial
- Free white-glove delivery and old-mattress removal
- Lifetime warranty
- Three firmness levels and two heights (11.5 and 14.5 inches)
Who is the Serta iComfortPro Level Two for?
The Level Two is built for sleepers who want an advanced all-foam bed with latex rather than memory foam as the primary comfort material. Serta states the model is best for stomach and back sleepers, and the firmness options listed are Plush, Plush Pillow Top, and Firm. The brand describes the Firm feel as a more solid sleep surface with long-lasting support, and notes that Talalay latex in this line is processed, washed, and enclosed within the mattress layers rather than exposed at the surface.
Buyers who should look closely include:
- Back and stomach sleepers who want a firmer, all-foam surface with zoned support for spinal alignment.
- Latex preference shoppers who want naturally derived, responsive foam and breathability over slow-sinking memory foam.
- Couples concerned about partner movement, since the brand lists motion control as a design goal of this model.
- Direct-from-Serta buyers who value the 100-Day In-Home Trial that applies to purchases made on Serta.com.
Shoppers who want a coil-based build, a longer trial window, or in-room delivery and setup should read the Saatva alternative section below before deciding.
What does the spec sheet actually say?
The documented facts show a 13-inch all-foam mattress with five support zones, up to 5 inches of professional-grade latex foam, a CoolFeel Pro fabric cover, and graphite-infused latex foam intended to redistribute heat away from the body. Certifications listed include CertiPUR-US for the foams. The table below separates what Serta states directly from what the official product information does not cover.
| Specification | Documented fact |
|---|---|
| Model | Serta iComfortPro Mattress Level Two |
| Construction | All-foam, 13 inches, 5 ZoneResponse Design |
| Comfort material | Up to 5 inches of naturally derived True Response Latex Foam, plus additional premium memory foam |
| Cooling | CoolFeel Pro Fabric and graphite-infused latex foam |
| Firmness options | Plush, Plush Pillow Top, Firm |
| Sizes listed | Twin XL, Queen, King, Cal King |
| Listed price | $2,299.00 on the product page; comparison chart states Level 2 starts at $2,099 |
| Trial | 100-Day In-Home Trial, Serta.com purchases only |
| Warranty | 10-year limited warranty for manufacturing and workmanship defects |
| Shipping | Free shipping and returns; fastest, safest, most reliable method |
| Certification | CertiPUR-US certified foams |
Two price figures appear in the official product information. The product page shows $2,299.00 and the comparison chart shows Level 2 starting at $2,099. Check the current price on the official site for your size and firmness before treating either number as final.
How does the 5 ZoneResponse Design support you?
Serta describes the 5 ZoneResponse Design as alternating levels of firmness arranged into ergonomic support zones, intended to keep the body in natural alignment throughout the night. The brand frames this as targeted comfort and support where you need it most, and lists improved spinal alignment in any sleep position as the support claim for the model. This is a stated design intent from the manufacturer, not an independent measurement.
The comfort layer story is latex-first. The brand lists 4 inches of naturally derived True Response Latex Foam in the construction section, described as responsive, breathable, and longer lasting than memory foam. The Level 2 comparison entry adds that the model includes up to 5 inches of professional-grade Talalay Latex foam plus additional premium memory foam. Serta also explains that the Talalay latex in this line is processed, washed, and enclosed within the mattress layers rather than exposed at the surface, which matters if you expect a latex feel directly under the cover.
For shoppers comparing this against other Serta lines, our Saatva vs Serta comparison covers how the brands differ on trial, warranty, and construction claims.
Does it sleep cool?
Serta’s answer is yes, based on two documented components: CoolFeel Pro Fabric, described as cool to the touch, and naturally breathable latex foam. The construction section adds graphite-infused latex foam designed to redistribute heat away from the body. These are the brand’s stated materials and design goals.
The official product information does not include any temperature measurement, humidity data, or comparative cooling test. Buyers who sleep very hot should check the official product page for current cooling details and read the return terms carefully, since the 100-Day In-Home Trial applies only to purchases made directly on Serta.com.
How firm is Level Two, and which feel should you pick?
Level 2 is available in Firm, Plush, and Plush Pillow Top feels. Serta describes the Firm option as built for people who prefer a more solid sleep surface with long-lasting support, and the brand states the model is best for stomach and back sleepers. The Plush Pillow Top option adds a layer of padding sewn into the top of the mattress; Serta’s own explainer notes that pillow top padding can be regular foam, memory foam, latex, fiberfill, cotton, or wool depending on the model.
The official product information does not publish a numeric firmness scale for Level Two, so no 1-to-10 rating can be quoted here. If a numeric firmness score matters to your decision, check the current product page on the official site.
What about motion isolation, edge support, and noise?
Serta lists motion control as a design goal, stating the Level Two is designed to minimize the impact of your partner’s movement. No motion transfer measurement is published in the official product information. The document does not address edge support or noise for this model.
These gaps matter differently depending on your situation. Couples should verify motion isolation terms on the official page and consider the trial window as their check period. Sleepers who sit on the edge of the bed daily or share the surface with a pet near the border should confirm edge support details directly with Serta before ordering, because the official product information does not describe how this model performs there.
See the Saatva Classic price in your size →
What do trial, returns, and warranty actually cover?
The documented terms are a 100-Day In-Home Trial, a 10-year limited warranty, and free shipping and returns. The trial applies only to purchases made directly on Serta.com; to return, you contact Serta by phone or email and the brand coordinates the return. The warranty covers manufacturing and workmanship defects. Serta also warns against applying liquids to the mattress, since moisture or chemicals applied directly to the product can cause premature foam breakdown.
Key points to keep straight:
- Trial length: 100 days, Serta.com orders only.
- Warranty: 10-year limited, manufacturing and workmanship defects.
- Shipping: free shipping and returns listed on the product page.
- Care: do not apply liquids; stains and moisture can damage the foam.
For a side-by-side view of how Serta’s trial and warranty compare with Saatva’s published terms, see our Saatva vs Serta 2026 comparison.
How does Level Two fit in the iComfortPro lineup?
Serta publishes a three-level comparison. Level 1 starts at $1,499 with up to 2 inches of professional-grade latex foam and medium or extra firm options. Level 2 starts at $2,099 and adds up to 5 inches of latex foam plus additional cooling and latex upgrades, with Plush, Plush Pillow Top, and extra firm options listed. Level 3 starts at $3,499 and adds up to 13 inches of professional-grade latex foam plus additional graphite-infused latex foam.
Level Two sits in the middle: more latex and more cooling than Level 1, less latex than Level 3. If your budget is the deciding factor, Level 1 is the documented entry point. If maximum latex content is the goal, Level 3 is the documented step up. Check the current price on the official site for each level in your size.
Who should NOT buy the Serta iComfortPro Level Two?
Skip this model if you want a coil-based mattress, because the official product information documents Level Two as an all-foam bed with no coil layer described. Skip it if you need a trial longer than 100 days, since Serta lists a 100-Day In-Home Trial and a 10-year limited warranty, both shorter than the terms Saatva publishes for the Classic. Skip it if you are buying outside Serta.com, because the trial explicitly applies only to direct Serta.com purchases, and retailer terms may differ.
Also reconsider if you want in-room delivery and setup with old mattress removal, if you want more than three firmness choices with published numeric firmness ratings, or if you want a mattress with a published edge support specification. The official product information does not cover those points for Level Two, so confirm them on the official page before ordering.
Shoppers comparing Serta’s all-foam options may also want to read our Serta iComfort ECO review for how another Serta line documents its construction and terms.
The Saatva Classic alternative
If the Level Two’s 100-day trial, 10-year warranty, or all-foam build gives you pause, the Saatva Classic is the documented alternative. Saatva lists a 365-night home trial, free in-room delivery and setup with old mattress removal, a lifetime warranty, and three comfort levels (Plush Soft, Luxury Firm, Firm) across two heights, 11.5 and 14.5 inches. The Classic uses a dual-coil design with triple-tempered recycled carbon steel coils and a 3-inch Euro pillow top, plus patented Lumbar Zone Technology for spinal alignment.
The tradeoff is clear: the Serta is an all-foam bed with latex and zoned support; the Saatva Classic is an innerspring with coils and a pillow top. Choose the Serta if you want all-foam and latex. Choose the Saatva if you want coils, a longer trial, and in-room service. Check the current price on the official site for both in your size.
Verdict
Buy the Serta iComfortPro Level Two if you want an all-foam latex mattress with 5 zones and a 100-day trial. Choose the Saatva Classic if you want coils, a 365-night trial, and free in-room delivery.
World Sleep Almanac score: 7.4/10
The World Sleep Almanac editorial score for the Serta iComfortPro Level Two is 7.4 out of 10. The score is an editorial judgment based on five criteria: price at equal size, trial and returns, warranty, materials and construction, and publicly listed brand information. It is not a lab result or a sleep test.
| Criterion | Assessment |
|---|---|
| Price at equal size | Two figures appear in the official product information ($2,299 product page, $2,099 comparison chart start), which requires buyer verification |
| Trial and returns | 100-Day In-Home Trial, Serta.com orders only, with phone or email return coordination |
| Warranty | 10-year limited, manufacturing and workmanship defects |
| Materials and construction | 5 ZoneResponse Design, up to 5 inches Talalay latex, CoolFeel Pro Fabric, CertiPUR-US foams |
| Publicly listed information | Firmness options, sizes, and lineup comparison published; no numeric firmness scale or edge support data in the official product information |
The materials and construction criterion scores well because the brand publishes specific layer and zone details. The trial and warranty criterion pulls the score down relative to brands publishing longer terms. The price criterion is marked down because two different starting figures appear in the same official source.
Readers weighing the same choice often move on to our Saatva vs Serta comparison.
FAQ
How long is the Serta iComfortPro Level Two trial?
Serta lists a 100-Day In-Home Trial that applies only to purchases made directly on Serta.com. To return, you contact Serta by phone or email and the brand coordinates the return within the trial window.
What warranty does the Level Two carry?
The product page lists a 10-year limited warranty covering manufacturing and workmanship defects. Read the written coverage and conditions on the official site for full terms before buying.
Is the Serta iComfortPro Level Two a latex mattress?
It is an all-foam mattress with naturally derived Talalay latex as a primary comfort material, up to 5 inches according to the comparison chart, plus additional premium memory foam. The latex is enclosed within the mattress layers rather than exposed at the surface.
Which sleepers is Level Two best for?
Serta states the model is best for stomach and back sleepers, and lists Firm, Plush, and Plush Pillow Top feels. The brand describes the Firm option as a more solid sleep surface with long-lasting support.
Does the Level Two come with free shipping?
The product page lists free shipping and returns, with Serta stating it ships orders using the fastest, safest, and most reliable method available. Confirm delivery details for your address on the official site.
Reviewed by the World Sleep Almanac editorial team. Updated 2026.