The Koala Luxe is the Australian brand’s luxury foam option, pitched as its ultra-plush model with 50 percent more Kloudcell foam than the Koala SE and seven multi layered support zones. It sits at a regular price of $2,090 and is listed at $1,672 with a 20 percent discount, backed by a 120 day trial and a warranty of up to 10 years. This review sets out what the specifications actually say, who the Luxe suits, and where a coil based alternative makes more sense.
If you want the wider picture before deciding, start with our best luxury mattresses.
Our pick
Saatva Classicthe coil based pick if you want a mattress with three comfort levels and a 365 night trial
- 365-night home trial
- Free white-glove delivery and old-mattress removal
- Lifetime warranty
- Three comfort levels: Plush Soft, Luxury Firm and Firm
What is the Koala Luxe and who is it for?
The Koala Luxe is a foam mattress designed by Koala in Sydney and manufactured in China, offered in Double, Queen, King and Super King. It is built for sleepers who want a soft, cradling feel rather than a firm sleeping-on-top feel, and who are comfortable buying a mattress that arrives boxed. The comfort layer carries 50 percent more Kloudcell foam than the Koala SE, and the support core is split into seven multi layered zones. It suits side sleepers and anyone who prioritises pressure relief at the hips and shoulders over a springy, responsive surface.
It is a single firmness offering, listed as Medium-Firm in the product details, so there is no comfort level choice to make at checkout. That matters if you share a bed with someone who wants a different feel: you are buying one specification, not selecting between options. The Luxe is also the brand’s luxury tier, so the price sits above the entry Koala models while the trial and warranty terms stay the same across the range.
How much does the Koala Luxe cost in each size?
The Koala Luxe is listed at a regular price of $2,090 and a sale price of $1,672, a saving of $418, which is the 20 percent discount shown on the product page. The Double measures 31 cm high, 138 cm wide and 188 cm long and weighs 33.85 kg. The Queen is 153 cm wide and 203 cm long, the King is 183 cm wide and 203 cm long, and the Super King is 203 cm wide and 203 cm long, all at the same 31 cm height.
| Size | Height | Width | Length |
|---|---|---|---|
| Double | 31 cm | 138 cm | 188 cm |
| Queen | 31 cm | 153 cm | 203 cm |
| King | 31 cm | 183 cm | 203 cm |
| Super King | 31 cm | 203 cm | 203 cm |
Payment is split across several buy now pay later services. AfterPay divides the purchase into four payments of $418 on orders under $3,000, ZipPay offers a credit limit of up to $1,000 with a $9.95 monthly account fee or $0 if nothing is owing, and PayPal Pay in 4 is available on eligible transactions under $2,000 AUD. A one off establishment fee of up to $99 may apply on credit products. Prices and discounts change, so check the current price before ordering.
See the Saatva Classic price in your size →
What is the Koala Luxe made of?
The ticking fabric is 69 percent recycled polyester, 28 percent viscose and 3 percent cashmere, which is where the soft hand feel comes from. The side wall fabric is 75 percent recycled polyester, 20 percent viscose and 5 percent linen, and the anti-slip base fabric is 100 percent polyester with PVC dots to keep the mattress in place on the bed frame. Other fabrics are 100 percent polyester.
The foams are CertiPUR-US certified, meaning they are made without formaldehyde, ozone depleters, heavy metals and flame retardants such as PBDEs, TDCPP or TCEP, and they promote indoor air quality through low volatile organic compound emissions. The comfort system uses Kloudcell foam with a copper infused layer designed to dissipate heat, and the support core is organised into seven multi layered zones. The mattress is designed in Sydney and manufactured in China.
How does the Koala Luxe feel and support you?
The Luxe is described as ultra-plush in the product positioning and listed as Medium-Firm in the specifications, and the two readings describe the same build: a thick comfort layer that cradles sensitive areas over a zoned support core. The 50 percent extra Kloudcell foam compared with the Koala SE is the headline difference, and it is what gives the mattress its deep, body-contouring character. Seven support zones mean the foam density changes across the length of the mattress rather than running as one uniform block.
At 31 cm tall, the Luxe is a full height mattress that will sit noticeably higher than a thin foam bed, and the boxed delivery reflects that: the Double ships in two boxes, one at 148 by 43 by 43 cm weighing 21.38 kg and one at 163 by 43 by 43 cm weighing 25.5 kg. Expect to unbox both parts and give the mattress time to reach its full shape before judging the feel.
Does the Koala Luxe sleep cool?
Koala states that the copper infused layer is designed to dissipate heat and that the mattress is built to help you avoid waking up hot or cold. That is the cooling claim attached to this model, and it is worth weighing against the general behaviour of foam mattresses, which tend to retain warmth more than coil designs. If you sleep very hot, the copper infusion is the specific feature to look at rather than an airflow claim, because the Luxe is an all-foam build with no spring unit to move air through the core.
What about motion isolation and edges?
The Koala Luxe product page does not publish motion transfer or edge support figures, so there is no rating to quote here. As a general buyer guideline, a thick all-foam comfort layer of this kind is the construction most associated with dampened movement across the surface, and you should confirm edge behaviour in person during the trial if you sit on the side of the bed often.
What delivery, trial and warranty does Koala include?
Delivery is free on mattresses, with same day delivery available on furniture and mattress orders in Sydney, Melbourne, Brisbane, Perth and Adelaide for in-stock products. Sydney, Melbourne and Brisbane metro customers can select premium delivery that includes assembly and rubbish removal on select items at an additional cost. The trial runs for 120 days: if the mattress does not suit you, Koala gives a full refund of the purchase price. The warranty is described as a world class warranty of up to 10 years.
- 120 day trial with a full refund of the purchase price if the mattress does not suit you
- Up to 10 year warranty on the mattress
- Free delivery on mattresses, with same day options in five major cities for in-stock items
- Premium delivery with assembly and rubbish removal available in select metro areas at extra cost
What do the public reviews say?
The Koala Luxe carries a rating of 4.8 out of 5 stars from 879 reviews on the product page. That is a large review count for a single mattress model and a strong average, and it is the clearest public signal of how the mattress lands with buyers. Reviews are self-reported customer opinions rather than controlled testing, so read them alongside the specifications rather than instead of them.
Who should buy the Koala Luxe?
The Koala Luxe is the right buy if you want a soft, cradling foam mattress with a deep comfort layer and zoned support, and you are shopping in Australia with free mattress delivery and a 120 day trial in mind. It suits side sleepers who want relief at the hips and shoulders, single sleepers who prefer a plush feel, and anyone who likes the idea of 50 percent more Kloudcell foam than the entry Koala SE. The 4.8 star average across 879 reviews supports the buy for shoppers who weight public opinion heavily, and the CertiPUR-US certified foams matter if low chemical emissions are a priority in your bedroom. At $1,672 on sale from $2,090, it is a luxury tier purchase, so it fits a budget that has room for the brand’s top foam model rather than its entry option.
Skip the Luxe if you want a spring unit, a choice of firmness levels, or a longer trial window. It is a single firmness, all-foam mattress with a 120 day trial, so sleepers who know they need a coil feel or who want to compare two comfort levels side by side will be better served elsewhere. It is also less suited to shoppers who want a mattress they can test across a full year before deciding.
How does the Koala Luxe compare with the Saatva Classic?
The Saatva Classic is an innerspring mattress with a dual-coil design of over 1,000 recycled carbon steel coils in full size and up, tempered three times, and a 3 inch Euro pillow top. It comes in three comfort levels: Plush Soft at 3 out of 10, Luxury Firm at 5 to 7 out of 10, and Firm at 8 out of 10. It carries a 365 night home trial, free white glove delivery with in room setup and old mattress removal, and a lifetime warranty for the original purchaser. It is CertiPUR-US certified and GREENGUARD Gold certified, and it is endorsed by the American Chiropractic Association. Patented Lumbar Zone technology targets spinal alignment, and the cover is a breathable blend including organic cotton treated with Guardin botanical antimicrobial treatment.
| Koala Luxe | Saatva Classic | |
|---|---|---|
| Construction | All-foam with Kloudcell and 7 zones | Dual-coil innerspring with Euro pillow top |
| Firmness choice | One listed feel | Plush Soft, Luxury Firm, Firm |
| Trial | 120 days | 365 nights |
| Warranty | Up to 10 years | Lifetime |
| Delivery | Free on mattresses, boxed | Free white glove setup and old mattress removal |
| Height | 31 cm | 11.5 in or 14.5 in |
Who should buy the Koala Luxe: Australian shoppers who want a plush all-foam feel, free boxed delivery, a 120 day trial and a 10 year warranty, and who are happy with one firmness option. Who should buy the Saatva Classic: shoppers who want a coil feel, three firmness levels to choose from, a 365 night trial, in room delivery with setup, and a lifetime warranty rather than a 10 year term.
See the Saatva Classic price in your size →
Who should NOT buy the Koala Luxe?
Do not buy the Luxe if you need a firm, on-top feel, because this is a single plush-leaning specification with no firmness choice at checkout. Do not buy it if you want a spring unit for bounce and airflow, since the build is entirely foam. Do not buy it if a 120 day trial is too tight for your decision process, or if you want a mattress with published motion isolation and edge support ratings, because those figures are not part of this product listing. Stomach sleepers who prefer a very firm surface and heavier sleepers who want a coil support core should also look at firmer or hybrid options instead.
World Sleep Almanac score: 7.6/10
The World Sleep Almanac editorial score for the Koala Luxe is 7.6 out of 10, calculated as an editorial rating from these criteria: price at equivalent size, trial and returns, warranty, materials and construction, and public customer reviews. The Luxe scores well on materials, with CertiPUR-US certified foams, cashmere in the ticking and a zoned Kloudcell comfort system, and it scores well on public reviews at 4.8 stars from 879 ratings. It loses ground on the trial length of 120 days and a warranty capped at 10 years, both shorter than the category leaders, and on the absence of a firmness choice. The score is our own editorial judgement of the published specifications and terms, not a physical test.
A useful companion to this page: our Koala Snoozytime review.
Frequently asked questions
How long can I try the Koala Luxe at home?
Koala offers a 120 day trial on the Luxe. If the mattress does not suit you within that window, the brand gives a full refund of the purchase price.
What sizes does the Koala Luxe come in?
The Luxe is available in Double, Queen, King and Super King. All four sizes are 31 cm high, with widths from 138 cm on the Double to 203 cm on the Super King.
Is the Koala Luxe foam certified?
Yes, the foams are CertiPUR-US certified, meaning they are made without formaldehyde, ozone depleters, heavy metals and flame retardants, and they promote indoor air quality through low volatile organic compound emissions.
Does the Koala Luxe come with free delivery?
Yes, Koala offers free delivery on mattresses, with same day delivery available for in-stock products in Sydney, Melbourne, Brisbane, Perth and Adelaide. Premium delivery with assembly and rubbish removal is available in some metro areas at an extra cost.
How many reviews does the Koala Luxe have?
The product page shows a rating of 4.8 out of 5 stars from 879 reviews, which is the public review count for this model at the time of writing.
Verdict: The Koala Luxe is a strong buy for Australian shoppers who want a plush, zoned all-foam mattress with a 120 day trial, free delivery and a 10 year warranty, backed by a 4.8 star average across 879 reviews. It is the wrong buy if you want a coil feel, a firmness choice or a trial longer than four months. For a coil build with three comfort levels, a 365 night trial and a lifetime warranty, the Saatva Classic is the alternative worth checking.
Reviewed by the World Sleep Almanac editorial team. Updated 2026.